Refund policy

✅ Return & Replacement Policy

7-Day Easy Returns & Replacements

At Swarnapadma Paridhan, your satisfaction is our priority. If your order isn’t quite right, you can request a return or replacement within 7 days of delivery — because great style should always feel perfect.

✔ Eligible for Return/Replacement

To keep things fair for everyone:

Items must be unused, unwashed, and unworn

Original tags and packaging must be intact

Product must be in resalable condition

Request must be raised within 7 days of delivery


❌ Not Eligible

Products showing signs of wear, stains, perfume, or damage

Items returned without original tags

Products purchased during final clearance / special sale.


🔁 Replacement

We want you to love your purchase. If you need a different size or color, we offer exchanges subject to the following conditions:

• Exchange requests must be made within 7 days of delivery.

• Products must be unused, unwashed, and in their original condition.

• Exchanges are subject to stock availability of the requested size and color.

• Each product is eligible for one exchange only. 

• Exchange requests made after a product has already been exchanged once, will not be eligible for further exchanges.

• If an incorrect, damaged, or defective product is received, please contact us with clear photos within 48 hours of delivery. Such cases will be reviewed separately and will not count toward the one-exchange limit.

• Return shipping and exchange shipping charges, if applicable, will be communicated during the exchange process.

We reserve the right to refuse exchanges that do not meet the above conditions.

(Subject to stock availability.)

If the requested size is unavailable, we will provide a store credit or refund, whatever is your preference.

“Unboxing video is required for claims related to damaged or wrong products.”

“Reverse pickup available in selected pin codes only.”

💰 Refunds

Refunds are processed after quality inspection

Shipping charges (if any) are non-refundable

Refund will be issued to the original payment method or as store credit

 

🚚 Return Shipping

If the mistake is ours → We cover it

If it’s a size preference → Customer covers return shipping